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Privacy Policy for The Piano Workshop at Bergen County

At The Piano Workshop at Bergen County, we are committed to respecting and protecting your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information when you interact with our website and services. By using our website, you agree to the collection and use of information in accordance with this policy.

Information We Collect

We collect two types of information when you interact with our website: Personal Information and Non-Personal Information.

  1. Personal Information:

    • Contact Information: This includes your name, email address, phone number, and any other details you may provide when you contact us through our inquiry forms, subscribe to our newsletter, or engage in any other activities on our website.

    • Payment Information: If you enroll in any of our music lessons or programs, we may collect payment details such as billing address and credit card information, which is processed securely through our payment gateways.

  2. Non-Personal Information:

    • Website Usage Data: We may collect information on how you interact with our website, including IP addresses, browser type, device type, and pages visited. This helps us analyze trends and improve the user experience.

How We Use Your Information

We use the information we collect for several purposes, including:

  • To respond to inquiries: We use your contact information to address questions, comments, and requests you send through our website.

  • To provide you with information about our programs: We may send you updates regarding our music lessons, events, workshops, newsletters, and other announcements that may interest you.

  • To personalize your experience: We may use your information to provide you with tailored content or offers related to music lessons and services.

  • To improve our website and services: Usage data helps us optimize the functionality and content of our website to better serve your needs.

Disclosure of Your Information

We value your privacy and do not share your personal information with any third parties, except in the following situations:

  • With service providers: We may share your information with trusted third-party vendors who help us operate our website, process payments, or manage customer support (e.g., payment processors, email marketing services). These third parties are contractually obligated to keep your information confidential.

  • As required by law: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).

  • SMS Consent and Phone Numbers: We do not share or sell your phone number or SMS consent information to any third parties or affiliates for marketing purposes.

Data Security

We take reasonable precautions to protect your personal information. These include using secure server protocols (SSL) for data transmission and ensuring that access to your information is restricted to authorized personnel only. However, please be aware that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to protect your data, we cannot guarantee its absolute security.

Retention of Your Information

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by law or to resolve disputes.

Your Rights and Choices

  • Accessing or Updating Your Information: You have the right to request access to the personal information we hold about you and to update or correct any inaccuracies. To do so, please contact us using the information below.

  • Opting Out of Communications: If you no longer wish to receive promotional emails or newsletters from us, you can unsubscribe at any time by following the unsubscribe link included in our communications or by contacting us directly.

Changes to This Privacy Policy

We may update our Privacy Policy periodically to reflect changes in our practices or for other operational, legal, or regulatory reasons. When we make updates, the revised policy will be posted on this page with a new "Effective Date." We encourage you to review this policy regularly to stay informed about how we are protecting your information.

Contact Us

If you have any questions or concerns about this Privacy Policy, or if you wish to exercise your rights regarding your personal data, please contact us:

Email: director@pianoworkshopatbergencounty.com
Phone: 551-800-5965

We are here to assist you with any privacy-related inquiries.

Term and communications

In alignment with SMS communication policies, we recommend creating a dedicated page on your website to clearly outline your texting practices. Alternatively, this information can be incorporated into your existing privacy policy. This page should include the following key elements:

  • Consent for SMS Communications: Upon granting consent to receive SMS communications from our company, rest assured that your phone number and consent will remain confidential. We will not sell or share your information with third parties or affiliates for marketing purposes. The phone number and consent will only be used to facilitate communication with you.

  • Types of SMS Communications: The following types of messages may be sent after obtaining consent:

    • Customers and Guests: As examples, scheduling music lessons and trial lessons.

    • Job Applicants: Notifications regarding the status of their application.

    • Appointment Reminders: Reminders about upcoming appointments or events.

    Example Message:
    "Hi “Name”, this is a reminder about your upcoming lesson with “Instructor” on “Date” at “Time”. We look forward to seeing you!"
    To opt out, reply "STOP" to unsubscribe. Message data rates may apply. Messaging frequency may vary. For assistance, reply "HELP."

  • Standard Messaging Disclosures:

    • To opt out of SMS communications, simply reply with "STOP."

    • For assistance or inquiries, reply with "HELP."

    • Message and data rates may apply.

    Sample Response for "HELP" Reply:
    "For further assistance, please visit our website at www.pianoworkshopatbergencounty.com or contact us at 551 800 5965."

  • Message Frequency: The frequency may vary depending on the nature of the communication.

  • Opt-In Method:
    You may opt-in to receive SMS messages from The Piano Workshop at Bergen County in the following ways:

    • Verbally, during a conversation

    • By submitting an online form

    • By filling out a paper form

  • Opt-Out Method:
    You can opt-out of receiving SMS messages at any time. To do so, simply reply "STOP" to any SMS message you receive. Alternatively, you can contact us directly to request removal from our messaging list.

  • Additional Options:
    If you do not wish to receive SMS messages, you can choose not to check the SMS consent box on our forms.

CONTACT

The Piano Workshop at Bergen County

85 Godwin ave #28 Midland Park, NJ

Director@pianoworkshopatbergencounty.com
551-800-5965